Global Delivery & Costs

 

Global Delivery and Costs

We accept both domestic and international orders!
The delivery charge is calculated on fixed amounts regardless of weight and size of the good(s):   

The Netherlands € 6,00
Belgium € 7,50
West-Europe € 12,00
Rest of Europe € 16,00
Rest of the World* € 35,00
  

As we ship all of our products from the Netherlands, orders delivered to EU countries are not subject to additional customs, taxes and duties at delivery. All costs are paid upfront to us by the customer. As a small business, P·A·W is exempt from paying taxes and does not charge any VAT to its customers. However, customers outside of the European Union might be subject to additional costs in their own country, and are responsible for paying these, including but not limited to customs, duties and taxes.

Services used:
The Netherlands: DPD / Post NL (1-2 business days)
West-Europe: DHL (2-8 business days depending on destination)
Rest of Europe: DHL (4-12 business days depending on destination)
Rest of the World: DHL Premium (7-18 days depending on destination)

* Covid-19 Disclaimer:

Due to the current pandemic, shipping to certain countries (at the moment the United States among others) is restricted by certain couriers and/or the postal service and we cannot guarantee how much time it will take for your parcel to arrive. However, we do everything in our power to get your package delivered to you as quickly as possible!

Returns:
You may return the product(s) you ordered from our shop within 14 days. In case you would like to exchange or return an ordered product, please check our FAQs for more information or contact us in advance so we can help you through the process.

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